Support
Getting Started
To set up your account, visit your Profile page and save your Canvas or Skyward credentials. Then click "Sync Now" to pull your student's data.
Common Issues
- Sync failing? Double-check your Canvas base URL and API token on your profile page. The base URL should look like
https://your-school.instructure.com.
- Missing grades? Some schools restrict API access. Contact your school's IT department if you suspect access restrictions.
- Can't log in? Try resetting your password from the login page. If you registered via Google or Microsoft, use that provider to sign in.
Contact Us
For additional help, email support@archimedesbeacon.com and we'll get back to you within one business day.